Haynes and Boone LLP
Intelligent online account lifecycle maintenance through automated event monitoring
There are provided systems and methods for intelligent online account lifecycle maintenance through automated event monitoring. A user may utilize an online account with the service provider to perform various actions and generate account usage data. Based on the account usage data, such as a length the account has been in service, amount the account is used, and other lifecycle data for the account, a user action may be taken with respect to the account. For example, the user action may correspond to a recommendation for the user for a feature that the user may utilize with the account that other similar users utilize, but the user does not. The recommendation may be based on whether the user is a new or ongoing user. A communication channel to send the action to the user may be determined based on a most likely to view channel.
PAYPAL, INC.
G G
G06Q G06Q
inventional inventional
Jing Feng
Chen Pan