Patterson + Sheridan, LLP
Refining a software system using live documentation mapping
Live documentation mapping is described which includes tracking executed actions in the software program by an end user, tracking the end user's interaction with technical documentation, and tracking the end users other communication about a product. The tracked information is mapped to a virtual living/updating technical documentation of the software program. The tracked executed actions and updated technical documentation are then aggregated for a total install base of users for a software program and used to generate system reports for the software program including directives on how the system should react from a development and/or business direction.
International Business Machines Corporation
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G06F G06F
inventional inventional
Mariah Jim Chun-Ta Leah
Nordlund Chen Temple