System and method for tagging and integrating event data into operational data with the aid of a digital computer
A system and method for tagging and integrating event data into operational data with the aid of a digital computer is provided.A plurality of categories of tags are maintained, each of the categories comprising a plurality of tags. A note comprising data about an event from a user is received. One or more of the tags are assigned to the note based on the user and the data. One or more of the tags is received from the user and the note is tagged with the received tags. Operational data comprising workflow data of an objective nature is defined. The note is integrated into the workflow data using the received tags, the assigned tags, and the categories of the received tags and the assigned tags. The workflow data with the integrated note is displayed on a display.
CONDUENT BUSINESS SERVICES, LLC
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inventional inventional inventional inventional
Craig Sureyya Francisco Eduardo Edward Makiko Peter Pai Lu Mark Jeffrey
Eldershaw Tarkan Torres Wu Taniguchi Jarvis Liu Jia Stefik