Wenderoth, Lind & Ponack, L.L.P.
Internal user-guide server for a customer premise equipment device
Methods, systems, and computer readable media can be operable to output troubleshooting and/or setup information associated with a device from a server within the device. In embodiments, troubleshooting and/or setup information is output from within the device to a subscriber when the device detects that an issue or failure exists with the device's connection to a network. A data or service request received from a subscriber can be rerouted to a server within the receiving device, and troubleshooting and/or setup information can be output as a result.
ARRIS Enterprises LLC
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Jianxiang
Chen