Method and apparatus for providing visitors with a personalized itinerary and managed access to attractions
A method is disclosed for creating itineraries for a party of visitors to a facility, the facility having multiple attractions. Visitors give answers to questions about their preferences, which is combined with authoritative information about their admission privileges, and information stored about the attractions and facility, to generate an itinerary. The method can be executed by a portable, handheld computer which asks the questions, accepts the answers, and processes them into an itinerary which is both portable and dynamic, adjusting in real time to schedule changes and unscheduled attraction closures. In an alternative embodiment, the itinerary can be generated as the result of an Internet transaction, or through an interaction with a facility employee. The itinerary may be presented to the party in printed form, such as a schedule or ticket book. If a facility has an access control system that uses a central database, the itinerary can generated as records in the database, thereby allowing parallel use of prior art access methods.
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Michael Anthony William Gibbens
Eaton Redmann