Greenblum & Bernstein, P.L.C.
Intelligently providing dialup access numbers using an automated voice response system
A method for an automated voice response system to present access numbers to dial-up Internet users. The automated voice response system can perform the step of establishing a telephony communication with a party responsive to a received telephone call from the party. An indicator a service region within which dial-up Internet access is requested can be received by the automated voice response system. At least one data store can be queried for access numbers associated with the service region. A response to the querying step can be dynamically generated. The generated response can be customized specifically for the telephony communication. When the response includes at least one access number, the included access number or numbers can be presented to the party across the telephone communication.
AT&T Intellectual Property I, L.P.
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H04M H04M Y10S
additional inventional additional
Wei Bobby Jon Kurt M.
Li Sams Paden Joseph