Finnegan, Henderson, Farabow, Garrett & Dunner LLP
Systems and methods for quality control of worker behavior using a non-linear fault scoring scheme
Systems and methods for quality control of worker behavior are disclosed. The systems and methods may be configured for: receiving a data set associating a plurality of violations with a plurality of delivery sites, wherein each violation in the plurality of violations is associated with a delivery site and the violations are organized into one or more violation categories; filtering the data set to obtain a subset of violations reflective of a current worker behavior; for each violation category, identifying a first violation from the filtered data set associated with the violation category, the first violation being associated with a highest penalty; determining a rating based on the first violation identified for each violation category; and transmitting the rating to a remote device associated with a delivery worker responsible for the violations.
COUPANG CORP.
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G06Q G06Q
inventional inventional
Hoyeon Kyoungwook Hyung Seungjin Yonghee Dukwon Yeongsoo Yeonjung Jaebong Yulhee Moonjung Sangseok
Bae Lee Lee Oh Lee Nam Kim Jo Sung Lee Jang Lee