Gibbons, Del Deo, Dolan, Griffinger & Vecchione
System and method for providing multiple language capability in computer-based applications
 The present invention is a system and method for providing a multiple language capability in a computer-based target application such as a personal computer-based (PC-based) attendant console for a communications switching system. The multiple language capability of the present invention includes the ability to dynamically change language selections for the text-based information that is visually presented to a user of the target application, which includes commands, labels, status and error messages, help screens, and the like. Users can either select a pre-programmed standard language, customize any of the standard languages to create a modified version of the standard language, or create a new language. In one embodiment, a multiple language capable PC-based attendant console includes a programmable computer with a custom language development function, a privileged operations function for administrators, and an attendant operations function. The programmable computer is coupled to a communications switching system via an adapter means. Selecting an appropriate language for use in the target application is accomplished by retrieving a user profile for an attendant, displaying a current language selection for the attendant, modifying the current language selection by either selecting another standard language as a new language selection or by creating a custom language as the new language selection, and operating the system with the new language selection. In another embodiment, a network of PCs can provide attendant service to the switch simultaneously with several attendants logged into the system. Dynamic language selection changes are simultaneously made for any of the attendants. 
Lucent Technologies Inc.
G
G06F
inventional
Robert Lee Xiaofeng
Mitchell Li