Carey Rodriguez Greenberg & Paul LLP
Adjusting music length to expected waiting time while caller is on hold
A method of adjusting music length to expected waiting time while a caller is on hold includes choosing one or more media selections based upon their play duration and matching the selection(s) to the expected waiting time.
International Business Machines Corporation
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H04M H04M
inventional additional
Ciprian Thomas E. Vanessa V. Clifford J. James R. Wallace J.
Agapi Creamer Michelini Strohofer Lewis Sadowski